![]() Just set up a mail message with customized buttons, and then collect your responses.Ĭreating an e-mail message to conduct a vote is fairly easy, but getting the results can take a bit of preparation. Rating end user satisfaction with help desk response.Finding out which instant messaging program users would like to use.Quizzing end users on security or other policies.Testing end-user knowledge on program functions or file share locations.Some support-specific ways your help desk could use the voting feature include: Those who use Microsoft Exchange Server and the Outlook client can easily set up the built-in voting feature to create custom voting buttons and tally the results automatically. But when the number of votes is more than 10, counting becomes a greater pain and the possibility for error grows. There is usually little trouble manually counting the votes and determining the winner when the number of voters is in the single digits. At some point, you or your end users will need to poll other employees to gather data on the number of people who use a certain type of software or maybe to find out what kind of activities employees would like to participate in. ![]()
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